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Provider Services 

Welcome to 

SHARED SUPPORT MODEL 

Our Approach 

Our system is built to make high-quality practice support affordable and accessible. By working with a large network of providers, we’re able to share operational resources—allowing each counselor to benefit from professional billing, insurance auditing, marketing, phone answering, and administrative systems at a significantly lower cost.

 

Think of it like a shared-cost model, similar to insurance: instead of each provider paying full price for separate services, costs are distributed across our provider community. This approach keeps expenses low without sacrificing quality, responsiveness, or compliance.

 

All services are based in the United States and handled by trained professionals who understand the standards, regulations, and nuances of mental health care. The result is reliable, ethical, and cost-effective support designed to help your practice run smoothly, stay compliant, and grow sustainably.

Smiling provider at desk with computer for services

Unanswered calls, delayed follow-ups, and inconsistent intake processes lead to lost clients. 

Too much admin, not enough time for clients

Missed opportunities from broken intake, marketing, and customer support
 

Denials, errors, and stalled claims cost you income. Our insurance auditing identifies issues and recovers what hasn’t been paid.

Unpaid or delayed insurance claim

Missed opportunities from broken intake, marketing, and customer support
 

Our Services

Administrative support for counseling and therapy practices

Phone Answering Service

Every call matters. Our U.S.-based team answers your phones professionally and compassionately, helping schedule appointments, guide clients through the intake process, and respond to questions with care. No call centers, no scripts—just reliable, confidential support that reflects the quality of your practice.

Administrative support for counseling and therapy practices

Billing & Auditing Services

We manage insurance billing from submission to follow-up and proactively audit claims to identify denials, delays, and underpayments. By correcting issues and working directly with payers, we help recover missed revenue and keep your cash flow consistent—without adding work to your plate.

Administrative support for counseling and therapy practices

Administrative Services

We take care of the day-to-day administrative tasks that keep your practice running smoothly. From scheduling and documentation support to system management and coordination, our team helps reduce workload, improve organization, and ensure nothing falls through the cracks—so you can stay focused on your clients.

Services
Administrative support for counseling and therapy practices

Social Media Services

We manage your social media presence so your practice stays visible, professional, and consistent. From content planning and posting to brand alignment and engagement, our team helps you build trust, attract the right audience, and grow your practice—without adding more to your workload.

Administrative support for counseling and therapy practices

Business Coaching & Consulting 

We provide strategic coaching and consulting to help counselors build sustainable, well-run practices. From business planning and systems optimization to growth strategy and problem-solving, we work alongside you to clarify goals, strengthen operations, and make confident decisions—without losing sight of your values or clinical priorities.

Administrative support for counseling and therapy practices

Website Design

We design and manage professional, user-friendly websites built specifically for counseling practices. From clear messaging and intuitive navigation to mobile responsiveness and ongoing updates, our websites are designed to build trust, support conversions, and make it easy for clients to take the next step. 

Administrative support for counseling and therapy practices

Branding Services

We help your practice develop a clear, professional brand that builds trust and stands out. From visual identity and messaging to consistency across platforms, our branding services ensure your practice looks cohesive, credible, and aligned with the quality of care you provide.

Administrative support for counseling and therapy practices

Digital Marketing & Productions

We create and manage digital marketing content that helps your practice connect with the right audience. From short-form videos and educational content to professional production support, we help tell your story in a clear, authentic way—building trust, increasing visibility, and making it easier for clients to choose your practice.

HIPAA Notice: Please do not include confidential medical or mental health information in this form. This form is intended for general inquiries and appointment requests only. If you are experiencing an emergency, call 911 or seek immediate assistance.

Choose the Service you would like more Information about.

No Surprises Act Disclosure Notice

notice from the department of health and human services

Accessibility Statement for Change M.F.C.R.

At Change M.F.C.R., we are committed to ensuring that our website is accessible to all individuals, including those with disabilities. We strive to provide a positive user experience for every visitor and continually work to improve the accessibility and usability of our website. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA standards whenever possible. We regularly review our website and make updates to improve accessibility for individuals using assistive technologies such as screen readers, voice recognition software, keyboard navigation, and other accessibility tools.

If you experience difficulty accessing any content, feature, or functionality on this website, please contact us so we can provide the information or assistance you need through an alternative method.

Contact Information

Change M.F.C.R.
Phone: (407) 391-5135
Email: info@changemfcr.com

We welcome your feedback regarding the accessibility of our website and are committed to continually improving access for all visitors.

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